Waiting For Residency Issue? Here’s How You Can Resolve It

While checking your Emirates ID Card Status you might see the result “Waiting For Residency Issue”. You might panic seeing this issue. But worry not, it’s not uncommon. Many people face such issues and they can be resolved easily. Today, we’ll walk you through how you can resolve your residency issue and what things might have caused this issue to occur.

Let’s get started.

Waiting for Residency Issue Here's How You Can Resolve It

Common Reasons For “Waiting For Residency Issue”

Some of the most common causes that can cause residency issues are:

  • Missing Documents: The most common reason for the residency issue is missing or incomplete documents. While applying for your UAE visa, your documents such as your passport or other documents may left incomplete which can result in the residency issue status.
  • Expired Residency Visa: Another reason that can cause the “waiting for residency issue” is the expired residency visa which can result if you fail to renew your residency visa or it can also happen if you are in the middle of the renewal process due to which system might not have updated your result.
  • Administrative Issues: Residency issues can also occur in case there’s a mistake due to incorrect information or any incorrect data entered by the administration staff while filling out your application.

You can also renew your Dubai driving license at Dubai Driving License Renewal.

Common Reasons For Waiting for Residency Issue
Have you applied for UAE Visa? Now, you can check your visa status at UAE Visa Status Check Guide.

How To Check “Waiting For The Residency Issue”

You can check the Residency Issue online by visiting the official ICP website. Follow the steps below to get started.

  • Step 1: Visit the official ICP website.
  • Step 2: Go to the “Services” section in the header and select “Priority Services”.
  • Step 3: Go to the “ID Card Status”.
  • Step 4: Enter your PRAN or IDN Number.
Enter your PRAN or IDN Number
  • Step 5: Press “Enter” and you might see the following status.
Waiting for Residency Issue
Explore how you can renew your Sharjah license at Sharjah Driving License Renewal.

How To Resolve “Waiting For Residency Issue”?

You can resolve your residency issue by live chatting with a new service “Ask Hamad” launched by UAE Government to help the people. Here’s how you can use “Ask Hamad”.

  • Step 1: Visit the official ICP website.
  • Step 2: On the right side of your screen, you’ll see a sidebar. Click on the top option “Live Chat (Ask Hamad)”.
Click on Live Chat (Ask Hamad)
  • Step 3: A pop-up window will appear. Enter your details including First Name, Last Name, Request Number, and Email to start the chat.
Enter your Details
  • Step 4: Enter your Emirates ID and Ask Hamad to check for your ID Details and ask for the solution to your “residency issue”.

If still not resolved then you’ll need to call 600-522-222 or you can visit any Customer Happiness Center near your residence. Also, explore the new visa rules in UAE.

Tips To Resolve Your Residency Issue Quickly

Here are some tips that can help you quickly resolve your residency issue.

  • Try to keep your documents up-to-date as any expired document can create hurdles and slow the process of emirates id for you.
  • Check the status of your Emirates ID on a regular basis and try to provide documents as soon as possible if requested.
  • Be patient while waiting for your emirates id status to be updated and don’t try to change any information while your id is under process as it can create a further delay.
  • If you’re having residency issues for quite a long period then contact any immigration lawyer and seek help from him. He’ll be able to help you out and you won’t need to waste any more time.

You can also check your NOL balance at NOL Card Balance Check.


It actually means that the person has not yet provided enough proof of residency in UAE.

If applied in the correct manner, it hardly takes 7-10 days.

Once the whole process is complete, it can take almost two weeks to complete.

You can solve this issue by visiting the official ICP website and submitting your details there in the “Renew Residency Visa” option.


In case you’re facing the “Waiting for Residency Issue Emirates ID”, you can follow the above-mentioned process in order to resolve your issue. Make sure to follow the above steps correctly and ensure to enter all your details correctly as any incorrect information can cause a huge delay in your emirates id or visa application to be processed.

Laura Watson (Success Stimulator)

About Author

Sheikh Faisal is a Legal Services Consultant residing in UAE since 2018. He’s providing services related to Emirates ID, Emirates Visa, and other Emirates Services. He’s sharing his knowledge to benefit people seeking Emirates ID and other information.

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